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Terms & Conditions

Terms and Conditions

1. Acceptance of the Terms

By accessing or using our platform, you agree to be bound by these Terms and Conditions ("Agreement"). If you do not accept any part of this Agreement, please do not use our service.

2. Eligibility Requirements

To use our platform, you must meet the following eligibility requirements:

  • You must be at least 18 years old (or the minimum age required in your jurisdiction).
  • You must provide accurate and truthful information during account registration.
  • You must comply with all applicable laws and regulations in your jurisdiction.

3. Minimum Age Requirements

You must be at least 18 years old to use our platform, unless a higher age limit applies in your jurisdiction.

4. Geographic Restrictions

We operate under the laws of Curaçao and accept users from jurisdictions where online gaming is permitted. Some countries may have restrictions on accessing our services; we reserve the right to prohibit access to users from restricted territories.

5. Account Registration Rules

To register an account, you must:

  • Provide accurate and truthful information during registration.
  • Choose a unique username and password.
  • Agree to these Terms and Conditions.

6. One-Account-Per-User Policy

You may only have one active account with us at any time. We reserve the right to close or suspend accounts found to be operated in breach of this policy.

7. Identity Verification and KYC

To use our services, you must provide valid identification documents and proof of address as part of our Know Your Customer (KYC) process. You agree to allow us to verify your identity through various means, including third-party providers.

8. Account Accuracy Obligations

You are responsible for maintaining the accuracy of your account information at all times. If you notice any errors or discrepancies in your account details, please contact our support team immediately.

9. Account Security Responsibilities

To ensure secure access to your account:

  • Choose a strong and unique password.
  • Use two-factor authentication (2FA) when available.
  • Keep your login credentials confidential.

10. Restricted Behaviour and Prohibited Activities

You agree not to engage in any prohibited activities, including but not limited to:

  • Using our services for gambling purposes other than personal enjoyment.
  • Attempting to manipulate or cheat the system.
  • Engaging in multi-accounting or collusion with other users.

11. Bonus and Promotion Rules

All bonuses and promotions are subject to specific terms and conditions, which can be found on our website. You agree to comply with all bonus-related rules, including but not limited to wagering requirements and maximum bet limits.

12. Wagering and Gameplay Conditions

When using our platform for gaming purposes:

  • Ensure that you understand the gameplay mechanics and associated risks.
  • Adhere to all applicable game-specific rules and conditions.
  • Do not attempt to manipulate or alter any aspect of a game outcome.

13. Bonus Abuse Prevention

We reserve the right to investigate any suspected bonus abuse, including but not limited to:

  • Wagering anomalies.
  • Irregular gameplay patterns.
  • Attempted manipulation of bonus terms.

14. Deposits and Withdrawals

When making deposits or withdrawals:

  • Comply with all applicable payment method rules and restrictions.
  • Allow for verification before processing withdrawals as required by law.
  • Be aware that certain deposit methods may incur fees, which you agree to be responsible for.

15. Verification Before Withdrawals

We reserve the right to verify your identity and account details before processing withdrawal requests to ensure compliance with anti-money laundering (AML) regulations.

16. Processing and Review Procedures

All transactions are subject to review and verification by our systems or manual checks, as necessary. We reserve the right to reverse or void any transaction found to be in breach of these Terms and Conditions or applicable laws.

17. Responsible Gambling Expectations

You agree to gamble responsibly and within your means:

  • Set realistic deposit limits.
  • Use built-in responsible gaming tools (e.g., time-outs, self-exclusion).
  • Seek help if you experience problems related to gambling addiction.

18. Self-Exclusion and Account Restrictions

To protect users from harm or risk of harm:

  • We offer the option for users to exclude themselves temporarily or permanently.
  • We reserve the right to close or suspend accounts found to be operated in a manner that may cause harm to yourself or others.

19. Game Fairness and RNG Systems

All games on our platform are fair, honest, and use certified Random Number Generator (RNG) systems:

  • Third-party auditors regularly review game fairness.
  • We reserve the right to modify or remove any game found to be unfair or non-compliant with regulations.

20. Technical Interruptions or Voided Gameplay

We strive for continuous availability but cannot guarantee uninterrupted access due to technical issues, maintenance, or other unforeseen events:

  • Any gameplay voided by our systems will not result in a refund.
  • We reserve the right to suspend or modify games during server downtime.

21. Suspension or Closure of Accounts

We may close or suspend your account at any time if we suspect you have engaged in prohibited activities, breached these Terms and Conditions, or violated applicable laws:

  • You agree that this decision will be binding and final.
  • Please note that account suspension or closure is permanent unless agreed otherwise by us.

22. Intellectual Property and Platform Ownership

Our platform and all related content are the intellectual property of SlimKing Gaming N.V., which reserves all rights not granted in these Terms and Conditions:

  • All user-generated content may be used, reproduced, distributed, or adapted for our marketing purposes at any time without compensation or notice.

23. Limitation of Liability

We do not guarantee the availability or accuracy of information on our platform:

  • Our liability for any direct or indirect loss arising from your use of this service is limited to £100 (or equivalent).

24. Modification of Terms

These Terms and Conditions may be amended, modified, added to, or replaced at our discretion without notice:

  • You agree that changes will take effect immediately upon publication.

25. Contact or Support Guidance

For any questions, concerns, or disputes related to these Terms and Conditions:

  • Please contact our customer support team through the designated channels.
  • We strive for fair resolution of all issues; however, please note that binding arbitration may be required in certain cases under applicable laws.

By accessing or using our platform, you agree to comply with these updated Terms and Conditions.